Frequently Asked Questions

Why do you need my Instagram password?

We need your Instagram password to authenticate your account. Unfortunately, there's no way around this. We don’t store, give away, or otherwise distribute your password in any other way or share it with any 3rd party.

How many Instagram accounts can I add to my dashboard?

At the moment you can only add one. If you want to use Boostfy with more than one account you can register seperate accounts with different emails. We will be adding an option to use multiple accounts from a single dashboard in the near future.

What are the options to purchase Boostfy Activity Time?

You can purchase Boostfy Activity Time using PayPal or with your credit/debit card.

What currency do you charge in?

All our prices are in US dollars.

How can I cancel my subscription?

Well, please don’t. But if you insist, you can cancel your subscription on the Billing page.

How do I delete my Instagram account from your service?

Oops, what we have done wrong? If you really want to delete your account from our service you can do so on Profile page.

What happens if I change my Instagram password?

If you change your password on Instagram, your Boostfy activity will stop. To re-activate it, you need to come back to our website and login with your new Instagram password. Our system will automatically re-authenticate your account.

What happens if I change my Instagram username?

No worries! Our system will automatically detect that you’ve changed your username within 15 minutes and your Boostfy activity will continue.

Can I use any other Instagram automation services while using Boostfy?

Do not use other Instagram automation services while your Activity is running on Boostfy. This can cause your account to get temporarily or permanently blocked by Instagram.

How do you know what hashtags to suggest me?

Once you register on Boostfy, we analyse your recent content, search on Instagram for hashtags that have similar content and then suggest you to use what we have found.

This document was last updated on May 13, 2017